DW Stadium Receptionist

DW Stadium Receptionist

DW Stadium Receptionist

Closing: 05/07/2021

Position: Permanent

Hours: Full-time

Salary: £21,000


Address: Loire Dr, Wigan WN5, UK

Wigan Athletic Football Club is recruiting for a Receptionist to work at the DW Stadium reporting directly to the Operations Manager.

The successful candidate will deliver a high-quality reception service to the DW Stadium, Wigan Athletic Football Club and Wigan Warriors through the effective delivery of all receptionist customer focused, administrative duties and procedures.

Working hours: Full-time, 5 days over 7 with evening, weekend and bank-holidays required

Contract type: Permanent

You will:

  • Ensure the customer is welcomed in a friendly and professional manner at all times
  • Anticipate customer needs whenever possible to enhance the customer journey and experience
  • To operate a switchboard in a professional and efficient manner using the correct protocol
  • Ensure the internal contact sheet is kept up-to date and distributed to all staff
  • To greet and direct customers attending events at the DW Stadium in a polite, prompt and efficient manner
  • To ensure all staff and contractors follow the correct signing in/signing out procedures
  • To handle incoming and outgoing post and deliveries as per company guidelines
  • Complete administrative duties for the Operations Manager
  • Liaise with staff on-site at the DW Stadium to create and distribute a weekly rota.